Last Updated: January 1, 2026Version 1.0
These Terms of Service govern your use of Navix logistics and freight forwarding services. By using our services, you agree to be bound by these terms.
Important Notice
These terms constitute a legally binding agreement between you and Navix Logistics Services. Please read them carefully before using our services.
01Acceptance of Terms
Conditions for using our services
- By using our services, you agree to these terms
- You must have legal capacity to enter into contracts
- You have authority to bind your organization if applicable
- We may modify these terms with reasonable notice
- Continued use after changes constitutes acceptance
02Services Provided
Scope of logistics services we offer
- International and domestic freight forwarding
- Customs clearance and documentation
- Warehousing and distribution services
- Real-time shipment tracking and visibility
- Logistics consulting and optimization
03Customer Obligations
Your responsibilities when using our services
- Provide accurate shipment and cargo information
- Supply required documentation in a timely manner
- Comply with all applicable laws and regulations
- Pay for services according to agreed terms
- Notify us promptly of any issues or concerns
04Liability and Insurance
Limitations on our liability
- We maintain comprehensive cargo insurance
- Liability is limited to declared cargo value
- Force majeure events are excluded from liability
- Claims must be filed within specified timeframes
- Customers indemnify us for false declarations
05Payment Terms
Billing and payment requirements
- Rates are quoted based on cargo specifications
- Standard payment terms are Net 30 days
- Late payments may incur interest charges
- Payment disputes must be raised within 14 days
- Payments accepted in USD, AED, and major currencies
06Termination
Ending the service relationship
- Either party may terminate with 30 days notice
- Immediate termination for material breach
- Outstanding obligations survive termination
- Refunds processed for unused prepaid services
- Confidentiality and liability clauses survive