Last Updated: January 1, 2026Version 1.0
This Privacy Policy explains how Navix Logistics Services collects, uses, and protects your personal information when you use our logistics and freight forwarding services.
Logistics Data Handling
To facilitate shipping and customs clearance, we process shipment-related information including sender/receiver details, cargo descriptions, and tracking data.
What We Collect:
- • Shipment and cargo information
- • Contact and address details
- • Business and payment information
Your Control:
- • Request access to your data
- • Update incorrect information
- • Request data deletion
01Information We Collect
Types of data we collect for logistics services
- Personal information (name, email, phone, address)
- Shipping details (origin, destination, cargo description, weight)
- Business information (company name, tax ID, trade licenses)
- Device and technical information for platform optimization
- Shipment tracking and delivery confirmation data
02How We Use Your Information
Purposes for processing your data
- Process shipments and manage logistics operations
- Communicate shipment status and delivery updates
- Improve our services and optimize routes
- Comply with customs and regulatory requirements
- Analyze usage patterns to enhance user experience
03Data Sharing and Disclosure
When and how we share your information
- With shipping partners and carriers for service delivery
- With customs authorities as required by law
- With your explicit consent for specific purposes
- We never sell personal data to third parties
- Anonymized data may be used for industry analytics
04Data Security and Protection
How we protect your information
- Industry-standard encryption for data at rest and in transit
- Strict access controls and authentication
- Regular security audits and vulnerability testing
- Employee training on data protection practices
- Incident response procedures for potential breaches
05Your Rights and Controls
Your control over personal data
- Access and download your personal data
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal requirements)
- Data portability to other service providers
- Object to certain types of data processing
06Data Retention and Deletion
How long we keep your information
- Account data: Retained until account deletion
- Shipping records: 7 years (customs requirements)
- Financial records: 7 years (legal requirements)
- Usage analytics: 2 years maximum
- Legal hold data: As required by law